First, double-check the fuse size on each circuit. Then verify that you’ve assigned the correct output function (e.g., auxiliary lights vs DRL) within the HEX software. If your battery voltage is low or the ignition isn’t on, the system won’t fully power up.
Articles in this section
- My bike isn’t compatible with an ezCAN or CANsmart — what are my options?
- Understanding the Chigee AIO Range (AIO-5 & AIO-6)
- Why is there condensation inside my Ammo Guard?
- How long is the warranty on parts?
- Can you recommend someone to install the gear for me?
- Can I return something even if I’ve fitted it?
- One of my lights isn’t working - what should I do?
- What’s the difference between D3 and D3 TriOptic?
- Will Denali D7 Pro lights fit on my BMW R1300GSA?
- Can I use the HEX ezCAN and Denali CANsmart together?